How It Works
From Missed Call to Booked Tint Job.
Your existing number, forwarded. Everything after that — the coverage, the film, the shade, the estimate and the booking — happens while the caller is still on the line.
- 01
The Call Comes In
Your existing number, forwarded. Nights, weekends, or when every line is already busy.
- 02
Meridian Answers
It works out the coverage they want, the film tier and the shade — the same questions your front desk would ask.
- 03
The Job Gets Quoted
It identifies the vehicle, estimates the price from your own tint prices, and books the appointment while the caller is still on the line.
- 04
Your Shop Is Notified
A push alert, and the job on your schedule with the vehicle, the coverage, the film and the estimate — everything you need to prep.
What It Runs On
The Estimate Comes From Somewhere.
A quote is only useful if it’s yours. The vehicle isn’t guessed by a language model — it comes from the same federal data your front desk already trusts — and the price is read straight from the matrix you set.
Vehicle Class
NHTSA vPIC
The VIN is decoded against the National Highway Traffic Safety Administration's public vehicle database to place the car in the right class — coupe, sedan, SUV, truck. That's the row of your matrix the quote is priced from, so a Tacoma and a Civic never land on the same price by accident.
US government, public record
Your Price Matrix
Your Own Prices
You set a price for each vehicle class, coverage package and film tier once in the portal, and change them whenever you like. The agent matches what the caller asks for to your matrix and reads back the figure — so the estimate is already your price, not one you have to work out after the call.
Set by you, in the portal
Films & Shade
Your Catalog
You upload the films you carry as a spreadsheet, and the agent speaks in your own tiers — your ceramic, your carbon — never a brand it invented. It also knows your state's shade limits and flags a request that may fall below them, before the car is on the lift.
From your catalog & state law
The VIN is used to reach NHTSA and is discarded immediately after. It is never written to a record, and license plates are never collected at all.
The Detail
- What does it actually ask?
- The same questions your front desk would. Which windows they want done, how dark, what kind of film, what they drive, and when. It works the coverage and film tier into a quote from your own prices — a full vehicle in ceramic, two fronts in carbon, a windshield strip, a sunroof — and reads the figure back before the call ends.
- How does it price a job?
- From your price matrix. You set a price for each vehicle class, coverage package and film tier once in the portal. The agent identifies the vehicle, matches the coverage and film the caller asks for, adds any extras like a windshield strip or stripping old film, and quotes the total. There's no part to look up and no catalog to mark up — the number is read straight from the menu you set.
- What about legal shade limits?
- It knows the visible-light limits for your state and flags a request that may fall below them — a 5% on a front side window where the law allows 35%, say — so the conversation happens on the phone rather than with the car already on the lift. It doesn't give legal advice and it doesn't refuse the job outright; that call stays yours.
- How does it know the vehicle?
- It asks for the VIN and decodes it against NHTSA's public vehicle database for the exact year, make and model, or falls back to year, make and model if the caller can't find the VIN. That's only to place the car in the right class of your matrix — an SUV priced differently from a coupe. Tint pricing doesn't hinge on trim the way glass does.
- Does it keep the VIN?
- No. The VIN exists for the length of one lookup and is then discarded. There is no field for it in the database, the stored transcript is scrubbed of anything VIN-shaped before it is written, and license plates are refused outright, even when a caller reads one out unprompted.
- What about the films you carry?
- You upload your film list as a spreadsheet, and the agent speaks in your own tiers — your ceramic, your carbon, your IR line — instead of brands it made up. When your lineup changes, you upload the new list and the next call quotes from it.
Hear It Answer a Call.
Thirty minutes on your shop’s most common calls. We’ll show you what gets captured and what it costs.